Cancellation within 20 minutes of purchase: You may cancel your order for any reason within 20 minutes of purchase (Monday to Friday between 9 a.m. to 5 pm UK time). After this time, we will be unable to process a cancellation.

Cancellation with a cancellation fee: If you cancel your order after 20 minutes but before the shipment of your item, you will be charged a 0% cancellation fee.

Cancellation with a refund: If you cancel your order before the shipment of your item, you will receive a full refund. If you cancel your order after the shipment of your item, you will receive a refund minus the shipping cost.