102 High Rd, Wood Green, N22 6HE, London

We’re open Monday – Friday, 9 AM – 7:00 PM
Saturday 10 AM – 7 PM, Sunday 10 AM – 6PM

Frequently Asked Questions

Please read our FAQ before sending us a message.

When my order will be shipped?

Orders placed before 2 PM are sent on the same day during the week (Monday – Friday). Orders placed over the weekend are processed on the next Monday excluding the special deliveries with selected DPD Saturday or Sunday (only UK mainland).

If you receive the order confirmation with the tracking number, it will mean that the order has been packed and processed by our warehouse team. It will be collected on the first working day by the selected courier company.

You can create an account while placing an order on our website.

Please send us a message as soon as possible to [email protected] or contact us via live chat/WhatsApp

You will get an email by the end of the day with your tracking number which can be used to track the parcel.

For safety reason, we do not store customer payment details.

We work with a credit card vendor to process all of our transactions. All of the credit card information is managed within their system and we are unable to see credit card details in your account.

We do charge sales tax only within the UK.

Most probably YES! But feel free to contact us for more details.

Yes, we are sending all items in one, single package.

Send us an email