For shipping within the UK, we utilize the Royal Mail Tracked 48 service for all orders. Our objective is to dispatch orders placed before 3 o’clock on the same day; however, please allow a maximum of two days for dispatch. To ensure secure delivery, all items are sent using recorded delivery. In the unlikely event that you do not receive an item, we will adhere to the established procedures outlined by Royal Mail.

In cases where an ordered item is out of stock, we will promptly notify you within two days and provide an estimated time of arrival for a reorder. You have the option to either wait for the item to arrive or choose to receive a refund for your purchase.

Additionally, we provide express delivery (Royal Mail 24) for orders within the UK. Our objective is to dispatch orders placed before 3 o’clock on the same day; however, please allow a maximum of two days for dispatch. To ensure secure delivery, all items are sent using recorded delivery. In the unlikely event that you do not receive an item, we will adhere to the established procedures outlined by Royal Mail.

In cases where an ordered item is out of stock, we will promptly notify you within two days and provide an estimated time of arrival for a reorder. You have the option to either wait for the item to arrive or choose to receive a refund for your purchase.

Our expedited delivery option provides you with the opportunity to receive your item promptly. Whether you have an upcoming important event or simply can’t wait to receive your purchase, our next-day delivery service is designed to cater to your needs. During checkout, you can select DPD delivery, and we will dispatch your item using the DPD Next Day service. This ensures that your item will reach you on the next working day. Please be aware that this service incurs an additional charge.

We provide a dedicated Saturday or Sunday delivery service for those who wish to receive their items promptly. This option is perfect for individuals with upcoming events or those who simply can’t wait to receive their desired items. During checkout, you can choose DPD Saturday/Sunday delivery, and we will dispatch your item via DPD service, ensuring that it reaches you on the chosen day. It is important to note that this service incurs an additional charge. To avail of Saturday delivery, the service needs to be selected by Friday at 3 PM, whereas for Sunday delivery, the selection must be made by 12 PM on Saturday.

We provide the convenient option of in-store collection from our physical store located at:
102 High Rd
Wood Green
N22 6HE London

In most cases, the product will be available for collection on the same day as the purchase. For further details and any additional information, please feel free to contact us.

The item price and shipping charges do not include any import duties, taxes, or charges. It is the responsibility of the buyer to handle these charges. Prior to making a purchase, we recommend consulting with your country’s customs office to determine the potential additional costs.

Certain countries’ customs authorities may impose taxes on imported goods, such as Import Duty, Value Added Tax, Purchase Tax, Customs clearance fees, and others. We make every effort to assist our buyers in minimizing the risk of incurring taxes. For instance, we may label the item as a sample or a gift with a lower value. Based on our experience, approximately 92% of parcels reach buyers without any taxes being paid. Even in cases where taxes and import duties are applicable, they are generally significantly lower than anticipated.

The item price and shipping charges do not include any import duties, taxes, or charges. It is the responsibility of the buyer to handle these charges. Prior to making a purchase, we recommend consulting with your country’s customs office to determine the potential additional costs.

Import duties, Value Added Tax (VAT), Purchase Tax, Customs clearance fees, and other charges may be imposed by customs authorities in certain countries on imported goods. It is important to note that all express deliveries are subject to these potential unpaid duties and taxes.

We aim to deliver your parcel within 1 working day to NYC.

Other states have an average delivery day of around 2-6 working days. 

As per current U.S. law, imports with a value of less than $800 are typically exempt from duties when shipped to individual buyers. This exemption, known as the de minimis rule, applies to all parcels arriving on the same day to U.S. customs under the recipient’s name, as long as they are properly packaged and addressed.

Our goal is to deliver your parcel to most cities within Australia within a timeframe of 1-5 working days. It’s important to note that for orders being imported to Australia, the free import value on a single order is AUD$1000.

For deliveries to destinations outside of the countries mentioned above (Rest of World or ROW), we utilize DHL Express as our preferred shipping method. DHL Express is known for its speed and reliability. While we cannot provide a guaranteed transit time, in the majority of cases, the delivery timeframe ranges from approximately 4-7 working days.